Operational Support & Training Data Entry Specialist (Contract Talent)

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Overview

Robert Half is seeking a detail-oriented Operational Support & Training Data Entry Specialist to join the Learning & Development (L&D) team. This role focuses on accurately managing high-volume training data entry within a Learning Management System (LMS), requiring exceptional attention to detail and consistency. The ideal candidate is proficient in Microsoft Office Suite, excels in data management, has strong communication skills, and can effectively provide operational support for multiple training programs.

Key Responsibilities

  • Accurately input and maintain large volume of data entry for job training records.

  • Gather, verify, and enter training data from multiple sources into the LMS and related systems.

  • Audit entries to confirm accuracy, identify discrepancies, and resolve issues quickly.

  • Maintain comprehensive training records and generate reporting to support compliance and business needs.

  • Serve as the primary point of contact for training data analytics for the L&D team.

  • Support formatting and posting of learning materials, presentations, and reports using Microsoft Word, Excel, PowerPoint, and Project.

  • Support process improvement initiatives to increase efficiency and accuracy in data management and L&D operations.

  • Provide general administrative support as needed including managing calendars, creating documentation, and handling communications.

Additional Responsibilities May Include

  • Function as a producer in trainings to ensure the technology works.

  • Support facilitators and participants in resolving any technical issues as well as leverage different technical tools and platforms to enhance the learning experience (polling, whiteboards, breakout rooms).

  • Assist in the publishing of learning materials, including intranet updates.

  • Edit and format high volume of training materials.

Qualifications

  • Proven proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Project).

  • Strong organizational skills with exceptional attention to detail and accuracy.

  • Experience with high-volume data entry and record-keeping.

  • Excellent customer service and communication skills, with the ability to collaborate effectively across multiple departments.

  • Strong written and verbal communication abilities, with a focus on clarity and professionalism.

  • Ability to prioritize and meet deadlines.

  • Experience working within a Learning Management System (LMS) preferred.

  • Ability to gather, synthesize, and manage data from multiple sources.

  • Strong time management skills to handle multiple priorities in a fast-paced environment.

  • Problem-solving mindset with initiative to identify and resolve data discrepancies.

  • Bachelor’s degree or equivalent experience in business administration, human resources, or a related field preferred.

The typical hourly pay rate for this position is shown below and is negotiable depending upon experience and location.
$27.50 - $40.00

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