[Hiring] Quality Assurance Lead & Engineering Operations @Nextdoor Inc.

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Role Description

At Nextdoor, we’re reimagining how Quality Assurance functions in an AI-first environment. This role is designed for a proactive, hands-on QA Lead who collaborates deeply with engineers, champions product quality end-to-end, and consistently seeks to leverage automation and agent-based support where practical. You’ll own the QA domain—not just managing bugs but actively coaching, upskilling, and partnering with the team to embed scalable, repeatable test practices.

  • Drive continuous improvement in test strategy, planning, and execution for major releases and features
  • Pair with engineers to uplevel quality awareness, acting as both doer and coach (test champion for the team)
  • Use AI-powered QA tools, including Spurtest, to automate integration tests of key customer journeys
  • Oversee all bugs—taking ownership of the process, prioritization, and resolution, ensuring that issues don’t slip through the cracks
  • Facilitate cross-functional communication as needed (Engineers, Product Managers, Vendors), ensuring QA priorities are visible and aligned
  • Drive improvements in release status, reliability, and stakeholder updates—leveraging AI/automation to streamline notifications and reporting
  • Expect to work flexibly across systems and roles, including vendor management and pairing with external blackbox testers as needed

Qualifications

  • Proven experience in hands-on QA engineering, ideally as a lead or owner of major product areas
  • Demonstrates a bias for ownership and action—comfortable driving change in a first principles approach in the rapidly evolving AI landscape
  • Familiarity or comfort with QA automation tools and modern workflows (Jira, CI/CD)
  • Ability to coach, train, and partner with engineers—focused not just on execution but on elevating collective quality culture
  • Strong problem-solving skills; thrives in ambiguous, unstructured environments
  • Experience with pilot projects and openness to experiment iteratively with AI-augmented QA practices
  • Eagerness to explore and apply AI and emerging technologies to reimagine how work gets done

Benefits

  • The starting salary for this role is expected to range from $133,000-$205,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role.
  • We expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date will take place within 3 months of your start date.
  • Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan option, and we also provide a OneMedical membership for concierge care.
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